Terms & Conditions

These terms and conditions apply to all deliveries and services provided by easy Sports-Software GmbH in fulfilment of orders that the customer has not placed in connection with his commercial or independent professional activity.

Any deviating and/or supplementary agreements require the express written consent of easy Sports-Software GmbH; this also applies to any waiver of the written-form requirement.

As a consumer within the meaning of § 13 of the German Civil Code (BGB), you are no longer bound by your order if you withdraw within a period of 3 weeks after receipt of the goods. The withdrawal does not need to state any reason and can be made in writing (an email, e.g. to support@easysportssoftware.com, is sufficient).

The following items are excluded from exchange:

• audio or video recordings or software, if the supplied data media have been unsealed by you,
•  installed software,
• activated software (including unlocked eVideos and eBooks).

Retention of Title

The delivered goods remain the property of the provider until full payment has been made.

Warranty

The warranty is provided in accordance with statutory provisions. In the event of a defect in the goods, we will, at your choice, either provide a replacement or remedy the defect. If the remedy fails, or if the replacement goods are also defective, you may return the goods for a refund of the full purchase price, or keep the goods and reduce the purchase price. For information about any manufacturer warranties, please refer to the product documentation.

Prices

All prices stated in the shop are final prices including VAT. 

VAT 

The VAT rate and amount may vary depending on the buyer's place of residence. The final prices are not affected by this. 

Place of Jurisdiction 

The place of jurisdiction is Essen. 

Shipping Costs 

We deliver exclusively against prepayment (bank transfer, credit card or PayPal). Please refer to our web shop for shipping costs. The goods are dispatched immediately after receipt of payment. 

Data Protection 

Insofar as you have provided us with personal data, we use this only to respond to your inquiries, to process contracts concluded with you, and for technical administration. Your personal data is only passed on or otherwise transmitted to third parties if this is necessary for the purpose of processing the contract, in particular the forwarding of order data to suppliers, if it is necessary for billing purposes, or if you have previously consented. You have the right to withdraw a given consent at any time with effect for the future.

The stored personal data is deleted if you revoke your consent to storage, if knowledge of the data is no longer required to fulfil the purpose for which it was stored, or if its storage is inadmissible for other legal reasons. 

Upon written request, we will be happy to inform you about the data stored concerning you. 

We endeavour to store your personal data by taking all technical and organisational measures so that it is not accessible to third parties. When communicating by email, complete data security cannot be guaranteed by us, so we recommend sending confidential information by post.